Cancellation & refund
Cancellation by Client and Us
A customer can cancel a service/product anytime up to the time the order has been dispatched by calling our customer service. Once the order has been processed/dispatched from our end, it cannot be cancelled. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders with/without providing any noti?cation to the Customer. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Returns
Given that we are dealing with Ayurveda consultation and products, we follows no return or exchange policy. We will only allow exchanges if the product we have delivered is damaged. For damaged product related issues, please contact customer service at asthaayurveda@gmail.com or call us at +91 9212146964 within 24 hours of the product being delivered or 3 hours if consultation booked. Each of these orders will be dealt with on an individual and case-by-case basis.
Refunds
If the order has been cancelled, refund will reflect in your bank account within 7-10 days. Please note that certain banks take longer than this period for amount to re?ect in your account. If you are sending back a damaged product, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain 7-10 days.
Late or missing refunds
If you haven’t received a refund yet, ?rst check your bank account again. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at asthaayurveda@gmail.com or call us at +91 9212146964.
Shipping
To return your product, you should mail your product to: Aastha Ayurveda, WZ 1747 Rani Bagh, Delhi 110034, India. If an item is deemed damaged by our customer service team (after redressal), Aastha Ayurveda will pay for the shipping of the product.
Testimonial
Thank you very much Dr. Sandeep for the opportunity to study Ayurveda in India. I desired
Huang Jiejie
DR. Madan is like a family doctor for me,,,,excellent knowledge
Sunil Thakur
I first visited Astha Ayurvedic Clinic in Delhi last October to check my hemorrhoid and co
Pt Sherpa Langkare
My wife has been suffering from acute sinusitis and would complain of recurrent headaches
Tenzin Sangpo
Very well experienced of Dr Madaan gives me right solution of my problem. I used to take r
Ravi Kumar
He is an excellent doctor. Me and my brother had skin problem. we took treatment and are f
Ehsaan Khan
My mother was suffering from chronic IBS and I had consulted almost every well known docte
Om Prakash Singh
He is a very kindly doctor. He always gave me good advice when I asked something. If I'll
Kokiyunonko
I am Kazi Mamun-ur Rashid from Dhaka/Bangladesh. By profession I am a retired University
Kazi Mamun-ur Rashid
I had treatment when in New Delhi. The massage was excellent and the effect in my body las
Harish Davda
I have just seen my son's certificates and am so pleased with the training he has received
Elizabeth Saunders
He is an a excellent doctor very good choice doctor???????? thanks sir
Jishan Khan
Hello I had visited Dr Sandeep Madaan M.D. Ayurveda after seeing his online reputation. I
Sarthak Sharma
I had severe headache problem. Some doctors told that it was migraine but were not sure. I
Sunny Bc
A huge thank you to you Dr Sandeep and Ayurvedic science from my partner Nakula who has ha
Stephanie Bourgois
Dr. Sandeep Madaan eradicated my 8 years old sinus problem.
Ritu Singh
Asthaayurveda clinic is a multi specialist ayurvedic treatment center. Clinic head Dr.Sand
Vishnu Mittal
Dr Sandeep Madan is an ayurvedic expert. We have been taking treatment from him and hight
Udai Singh
I thank to Aastha Ayurvedic to share the precious ayurved knowledge to me the best of the
Prakash Luchun
An awesome place.. with great precision. They know the right herb, what to use and how to
Sanchit Misra
I keep visiting Dr. Madan for every small or big health problems and I am truly amazed by
Nitin Gulati
I have been suffering from chronic ulcer in my stomach. Dr Sandeep Madan has treated me ve
Vivek Pathak
I had sinus problem for many years, one of my friend told me about Aastha Ayurveda Clinic.
Manjula Ramesh
I first visited Astha Ayurvedic Clinic in Delhi last October to check my hemorrhoid and co
Pasang Tshering Sherpa
I was suffering from Irritable bowel syndrome. i had to go 5-7 times to attend nature call
Muner Khan
Under Dr Madaan´s guidance and treatment I now truly believe that my long-term (12 years)
Alisha Usa
Under Dr Madaan´s guidance and treatment I now truly believe that my long-term (12 years)
Daniel
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